Terms of Service

Terms of Service

Welcome to City Store Vintage. By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions.

1. General Conditions

This website and store are operated by City Store Vintage.

Director: Hlal Alkasim
VAT Number: BE 0899.448.039
Store Address: Boulevard Anspach 103, 1000 Bruxelles, Belgium

2. Vintage & Used Item Disclaimer

City Store Vintage specializes in authentic second-hand and vintage clothing.

Condition: Customers acknowledge that vintage items may show signs of wear. We document all significant flaws in product descriptions and photos.

Authenticity: We are independent resellers and are not officially connected with the brands we sell.

3. Payments

We process all payments securely via Stripe (supporting Visa, Mastercard, Maestro, American Express, and Discover). Your financial data is encrypted and handled externally for maximum security.

4. Shipping and Delivery

Free Shipping: On all orders over €75.
Standard Rate: €5.90 flat rate for orders under €75.
Order Cut-off Time: 5:30 PM (Brussels Time).
Handling: Orders are prepared 7 days a week (Monday – Sunday).

5. Returns and Refunds

Customers have 14 days from delivery to return an item. Refunds are processed within 7 business days of City Store Vintage receiving the returned item. Please refer to our full Returns & Refund Policy for detailed instructions.

6. Governing Law

These terms and conditions are governed by the laws of Belgium. Any disputes shall be handled exclusively by the competent courts of RPR Bruxelles.

7. Contact Information

Support Email: support@citystorevintage.com
Phone Support: +32 487 37 73 30
Business Address: Boulevard Anspach 103, 1000 Bruxelles, Belgium

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