Privacy Policy
At City Store Vintage, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop in-store.
What Information We Collect
We collect personal information to provide you with a better shopping experience. This may include:
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Personal details: Name, email address, phone number, and shipping/billing address.
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Order information: Products purchased, payment method, and transaction history.
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Technical data: IP address, browser type, device information, and cookies.
How We Use Your Information
We use your data to:
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Process and deliver your orders.
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Send order confirmations, invoices, and shipping updates.
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Respond to your questions and customer service requests.
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Improve our products, website, and customer experience.
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Comply with legal and tax obligations.
Cookies and Tracking
Our website uses cookies to improve functionality and personalize your experience.
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You can adjust cookie settings in your browser at any time.
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We may use analytics tools (like Google Analytics) to understand website performance and visitor behavior.
Data Sharing
We do not sell or trade your personal data.
We only share your information with:
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Delivery partners to ship your order.
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Payment processors to securely process transactions.
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Legal authorities if required by law.
Data Security
We use secure servers and encryption (SSL) to protect your personal and payment information. Access to your data is limited to authorized personnel only.
Your Rights (GDPR Compliance)
As an EU customer, you have the right to:
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Access your personal data.
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Request corrections or deletion of your data.
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Withdraw consent for marketing communications.
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File a complaint with your local data protection authority if necessary.
To exercise these rights, contact us at support@citystorevintage.com.
Retention Period
We retain your personal data only as long as necessary to fulfill orders, comply with legal requirements, or resolve disputes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
City Store Vintage
Bd Anspach 103, 1000 Brussels, Belgium
Email: support@citystorevintage.com
Phone: +32 487 37 73 30
Instagram: @citystorevintage