Privacy Policy
At City Store Vintage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how our organization uses the personal data we collect from you when you use our website or make a purchase at our Brussels boutique.
1. The Data Controller
The entity responsible for the collection and processing of your personal data is:
2. Information We Collect
We collect only the data necessary to fulfill your orders and provide a smooth shopping experience:
- Personal Identifiers: Name, email address, phone number, and billing/shipping addresses.
- Payment Information: Processed through secure encrypted gateways (Stripe, Visa, Mastercard, etc.). City Store Vintage does not store your full credit card details.
- Technical Data: IP address, browser type, and interaction data to improve website performance.
3. Legal Basis for Processing
In accordance with GDPR, we process your data based on:
- Contractual Necessity: To process and deliver your vintage orders.
- Legal Obligation: To comply with Belgian tax and accounting laws.
- Legitimate Interests: To ensure website security and improve customer service.
- Consent: For marketing communications (which you can withdraw at any time).
4. Cookies and Tracking
We use cookies to keep items in your shopping cart and analyze traffic via Google Analytics.
5. Third-Party Sharing
We do not sell your data. We only share information with trusted partners required to operate our business:
- Shipping Carriers: (e.g., bpost, DHL Parcel Belgium) to deliver your items.
- Payment Providers: To securely process your transaction.
- Google Services: For site analytics and Shopping Ads functionality.
6. Data Retention & Security
We retain your personal information for a minimum of 7 years to meet Belgian tax and legal obligations. We use SSL encryption (HTTPS) to protect all data during transmission.
7. Your Rights (GDPR)
As an EU resident, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@citystorevintage.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD-GBA).
